PRESENTATIONS

Utz, S. (2023, May). Differential effects of skimming social media updates: Ambient awareness vs. news-finds-me perception. Paper presented at the 73rd Annual ICA Conference, Toronto, Canada.

Wolfers, L.N., Neumann, D., Klein, S.H., Gaiser, F., Anderl, C., & Utz, S. (2023, May). The Preferred Reporting Items for Social Media Research (PRISMR): A decision matrix to guide transparent definitions of social media. Paper presented at the 73rd Annual ICA Conference, Toronto, Canada.

Kainz, V., Boehn, C., Utz, S., & Enßlin, T. (2022, July). Upscaling reputation communication simulations. Paper presented at the Internationa Workshop on Bayesian Inference and Maximum Entropy Methods in Science and Engineering, IHP, Paris, France.

Gaiser, F., & Utz, S. (2022, May). Is hearing really believing? The importance of modality for perceived message credibility during information search with smart speakers. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Klein, S., & Utz, S. (2022, May). How do agent type, responsiveness, and response time affect the acceptance and perceived performance of chat agents? Paper presented at the 72nd Annual ICA Conference, Paris, France.

Reimann, L., Utz, S., & Anderl, C. (2022, May). Individual and situational factors influencing behavior in professional video conferences with strangers. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Utz, S. (2022, May). Studying human perception of algorithmic decision-making: Methodological challenges. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Wendt, R., Gaiser, F., & Utz, S. (2022, May). Is this recommended by Alexa or an algorithm? Testing the algorithmic media content awareness scale for voice assistants and search engines. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Wolfers, L.N., Utz, S., Wendt, R., & Honecker, J. (2022, May). Situation-, person-, and device-specific factors when mothers use their smartphones for coping with stress. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Wolfers, L.N., Wendt, R., Becker, D., & Utz, S. (2022, May). Does guilt influence the effects of parental smartphone use for stress coping? Results from a mobile experience sampling study of mothers in Germany. Paper presented at the 72nd Annual ICA Conference, Paris, France.

Gaiser, F. & Utz, S. (2021, November). „Meine tägliche Beruhigungsdosis“: Der Erfolg des Podcasts Das Coronavirus-Update mit dem Virologen Christian Drosten und Auswirkungen auf Hörer*innen während der COVID-19 Pandemie. [“My daily dose of sedation”: the success of the podcast The Coronavirus Update with virologist Christian Drosten and impact on listeners* during the COVID-19 pandemic.] Paper presented at the 6th Annual Conference of the Division Health Communication of the DGPuK, Hohenheim, Germany (online).

Utz, S., Huff, M., & Said, N. (2021, November). Angst um die Gesundheit oder vor finanziellen Einbußen? Ängste in der Corona-Pandemie als Determinante von Medienkonsum und Impfakzeptanz. [Fear for health or financial loss? Fears in the corona pandemic as determinants of media consumption and vaccination acceptance.]. Paper presented at the 6th Annual Conference of the Division Health Communication of the DGPuK, Hohenheim, Germany (online).

Utz, S., Huff, M., & Said, N. (2021, November). Afraid of getting COVID-19 or of losing your job? Differential effects of different fears on media consumption and COVID-19 conspiracy beliefs. Paper presented at the EASP Small Group Meeting Social Implications of Conspiracy Theories, Tübingen, Germany (online).

Anderl, C. & Utz, S. (2021, September). Camera on: Predictors of webcam use during group video conferencing. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Gaiser, F. & Utz, S. (2021, September). Is hearing really believing? The importance of modality, sponsor credibility and message accuracy for perceived message credibility during information search. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Lüpken, L.M., Wolfers, L., Utz, S., Nabi, R., & Gaiser, F. (2021, September). Coping with the COVID-19 pandemic using media: Extending the coping-fit-hypothesis to media use. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Ritz, S. & Utz, S. (2021, September). Chatbots in study counseling: The impact of agent type and responsiveness on acceptance and perceived performance. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Utz, S., Gaiser, F., & Wolfers, L. (2021, September). “Unseren täglichen Drosten gib uns heute“: Effects of science communication by virologists during the COVID-19 crisis in Germany and the role of parasocial phenomena. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Wolfers, L, Wendt, R., Becker, D., & Utz, S. (2021, September). A guilty tool? The role of norms and guilt when mothers use their smartphone for coping with stress. Poster presented at the 12th Conference of the DGPs Media Psychology Division, Aachen, Germany.

Utz, S., Gaiser, F., & Wolfers, L. (2021, May). Virologists as superheroes? The role of parasocial relationships for the effects of science communication by German virologists during the COVID-19 crisis. Paper presented at the 71st Annual ICA Conference (virtual conference).

Utz, S., Wolfers, L., & Göritz, A. (2021, May). The Effects of Situational and Individual Factors on Algorithm Acceptance: An Experiment. Paper presented at the 71st Annual ICA Conference (virtual conference).

Huth, F., Blascheck, T., Koch, S., Utz, S., & Ertl, T. (2021, February). Word-sized visualizations for exploring discussion diversity in social media. Paper presented at the VISIGRAPP 2021 (online conference).

Utz, S., Otto, F., & Pawlowski, T. (2020, May). Building parasocial relationships with athletes on social media: results from a two-wave panel study. Paper presented at the 70th Annual ICA Conference, Brisbane, AU.

Utz, S. & Nendza, E. (2020, May). Inspired by (influencer) marketing on Instagram? The effects of source of post and popularity on consumer behavior. Poster presented at the 70th Annual ICA Conference, Brisbane, AU.

Utz, S. & Wolfers, L. (2020, May). How-to videos on YouTube: the role of the protagonist. Poster presented at the 70th Annual ICA Conference, Brisbane, AU.

Huth, F., Koch, S., Ertl, T., & Utz, S. (2020, May) Context changes in social media contributions. Paper presented at the virtual symposium „What’s Cognitive About Cognitive Interfaces?” Tübingen, Germany.

Utz, S. & Wolfers, L. (2019, September). Informal learning with YouTube videos – the role of the protagonist. Paper presented at the 11th Conference of the DGPs Media Psychology Division, Chemnitz, Germany.

Baumann, L. & Utz, S. (2019, September). How do explanations in contact recommender systems influence people’s professional networking behavior online? Implications from an experimental study on how to improve professional social networking sites (PSNS). Poster presented at the 11th Conference of the DGPs Media Psychology Division, Chemnitz, Germany.

Otto, F., Pawlowski, T., & Utz, S. (2019, September). Doping, trust in fairness, and the demand for sport. Paper presented at the 24. Sportwissenschaftlicher Hochschultag der Deutschen Vereinigung für Sportwissenschaft (dvs). Berlin, Germany.

Baumann, L., & Utz, S. (2019, August). How to encourage people to build diverse business networks? Paper presented at the 2019 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM). Vancouver, BC, Canada.

Otto, F., Pawlowski, T., & Utz, S. (2019, August). Doping, trust in fairness, and the demand for sport. Paper presented at the 11th Conference of the European Sport Economics Association (ESEA). Gijon, Spain.

Otto, F., Pawlowski, T., & Utz, S. (2019, May). Trust in a fair competition and the demand for sport. Paper presented at the 4th International Conference of Sport Economics & Sport Management (SESM). Berlin, Germany.

Utz, S., Pawlowski, T., & Otto, F. (2019, May). Crisis Communication on Facebook after the Early Elimination of the German National Team during the Fifa World Cup 2018: A Mixed-Method Study on Crisis Communication Strategies and Fan Reactions. Paper presented at the 69th Annual Conference of the International Communication Association (ICA). Washington D.C., USA.

Wolfers, L., Festl, R., & Utz, S. (2019, Mai). Die Rolle von Smartphones für die Stressbewältigung: Eine Untersuchung von intrapersonalen Zusammenhängen zwischen Nomophobia und Stressempfinden. [The role of smartphones for stress coping: A study on intrapersonal relationships between nomophobia and stress]. Paper presented at the 64. Jahrestagung der Deutschen Gesellschaft für Publizistik- und Kommunikationswissenschaft. Münster.

Wolfers, L. N., Festl, R. & Utz, S. (2019, May). Do smartphones and social network sites become more important when experiencing stress? An exploration of within-person associations. Paper presented at the 69th Annual Conference of the International Communication Association (ICA). Washington D.C., USA.

Baumann, L., Utz, S., & Kirsch, A. (2018, September). Professional networking behavior: Differences between offline and online networking. Paper presented at the 52. Kongress der deutschen Gesellschaft für Psychologie, Frankfurt a. Main, Germany.

Utz, S. & Muscanell, N.L. (2018, September). Social comparison on social media: Effects on emotions and motivation. Paper presented at the 52. Kongress der deutschen Gesellschaft für Psychologie, Frankfurt a. Main, Germany.

Levordashka, A. & Utz, S. (2018, May). Ambient awareness of who knows what: spontaneous inferences of domain expertise. Paper presented at the 68th Annual ICA Conference, Prague, CZ.

Utz, S. (2018, May). The effects of Facebook use after self-threat: decrease of negative mood, but no increase of self-esteem. Paper presented at the 68th Annual ICA Conference, Prague, CZ.

Domahidi, E., Levordashka, A., Fresen, V., & Utz, S. (2017, September). Work related social support in Q&A sites. A content analysis approach. Poster presented at 10th Conference of the Media Psychology Division, Landau, Germany.

Utz, S. & Lin, R. (2017, September). Can Facebook use mitigate the effects of self-esteem threat? Results from a social snacking experiment. Paper presented at the 10th Conference of the DGPs Media Psychology Division, Landau, Germany.

Riekert, M., Utz, S., & Scheiter, K. (2017, September). Risikoentscheidungen mit Datenvisualisierungen: Der Einfluss des Designs auf die Risikoaversion. [Risk decisions with data visualizations: The influence of design on risk aversion]. Poster presented at the 16th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology], Ulm, Germany.

Utz, S. & Breuer, J. (2017, September). Social support from social network sites: Results from a longitudinal study. Paper presented at the 16th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology], Ulm, Germany.

Levordashka, A. & Utz, S. (2017, July). Spontaneous inferences of domain expertise. Poster presented at the 18th General Meeting of the EASP, Granada, Spain.

Utz, S., Cobban, R. & Holzschneider, L. (2017, July). From relational to interstitial communication: the influence of intimacy, frequency and positivity on relationship satisfaction. Paper presented at the 18th General Meeting of the EASP, Granada, Spain.

Domahidi, E., Ellison, E., Utz, S., & Trepte, S. (2017, May). Tie strength and SNS affordances. Paper presented at the 67th Annual ICA Conference, San Diego, CA. TOP PAPER IN COMMUNICATION AND TECHNOLOGY

Ruoyun, L., Van de Ven, N. & Utz, S. (2017, May). Experiential purchases trigger more envy than material purchases on social media. Paper presented at the 67th Annual ICA Conference, San Diego, CA.

Utz, S. & Breuer, J. (2017, May). The relationship between use of social network sites, stress, online social support and life satisfaction. Paper presented at the 67th Annual ICA Conference, San Diego, CA.

Utz, S., Cobban, R. & Holzschneider, L. (2017, May). Mobile communication in interpersonal relationships: The effects of relational and interstitial communication patterns. Paper presented at the 67th Annual ICA Conference, San Diego, CA.

Utz, S. (2017, January). Emotional benefits from social media use: Results from the ReDefTie project. Paper presented at the Media Psychology Preconference at the 2017 SPSP Convention, San Antonio, Texas.

Utz, S. & Jankowski, J. (2016, November). Friendship formation in virtual worlds: the role of homophily, status, and preferential attachment. Poster presented at the 3rd Gesis Computational Social Science Winter Symposium, Cologne, Germany.

Utz, S. & Breuer, J. (2016, September). Homo politicus 2.0? A longitudinal study on social media use and civic engagement. Paper presented at the 50. Kongress der deutschen Gesellschaft für Psychologie, Leipzig, Germany.

Lin, R., Levordashka, A. & Utz, S. (2016, June). Ambient intimacy: Self-disclosure and parasocial relationships on Twitter. Poster presented at the 66th Annual ICA Conference, Fukuoka, Japan.

Utz, S. & Breuer, J. (2016, June). Informational benefits from professional social media use: Results from a longitudinal study. Paper presented at the 66th Annual ICA Conference, Fukuoka, Japan.

Lin, R., Utz, S. & Levordashka, A. (2016, June). Self-disclosure on SNS: The function of disclosure intimacy and narrativity on perceived closeness. Paper presented at the 66th Annual ICA Conference, Fukuoka, Japan.

Utz, S. & Muscanell, N. (2016, May). Pushing altmetrics into researchers’ feed: Effects on emotion and motivation. Poster presented at the 33d Science2.0 conference,Cologne, Germany.

Utz, S. & Muscanell, R. (2015, September). Der Einfluss von Profilinformationen und Status Updates auf die Identifizierung von Expertise [The influence of profile information and status updates on identification of expertise]. Paper presented at the 9. Fachgruppentagung AOW, Mainz, Germany.

Levordashka, A. & Utz, S. (2015, September). Spontaneous trait inferences in social media. Paper presented at the 9th Conference of the DGPs Media Psychology Division, Tübingen, Germany.

Lin, R. & Utz, S. (2015, September). The emotional responses of browsing Facebook: Happiness, envy, and the role of tie strength. Paper presented at the 9th Conference of the DGPs Media Psychology Division, Tübingen, Germany.

Levordashka, A., Lin, R., & Utz, S. (2015, May). Ambient awareness: Interpersonal knowledge in online social networks. Paper presented at the 65th Annual ICA Conference, San Juan, Puerto Rico.

Lin, R., Utz, S., & Levordashka, A. (2015, May). The psychological effects of browsing Facebook: Happiness, envy, and the role of tie strength. Paper presented at the 65th Annual ICA Conference, San Juan, Puerto Rico.

Utz, S. (2015, May). Is LinkedIn making you more successful? The informational benefits derived from public social media. Paper presented at the 65th Annual ICA Conference, San Juan, Puerto Rico.

Utz, S. (2015, April). Geteilte Freude oder Neid und Eifersucht? Wie die Persönlichkeit die Effekte der social media Nutzung beeinflusst. [Shared happiness or envy and jealousy? How personality affects the effects of social media use]. Vortrag auf der Tagung „Und wenn die ganze Welt zusammenfällt“ Freundschaft bei Kindern und Jugendlichen [„and if the whole world breaks down“ Friendship among children and adolescents] in Dresden, Germany.

Utz, S. & Muscanell, N. (2015, March). Academics’ use of ResearchGate. Poster presented at the 2nd Science2.0 conference in Hamburg, Germany.

Utz, S. & Muscanell, N. (2014, November). Beruflicher Wissensaustausch auf sozialen Medien [Professional knowledge exchange on social media]. Paper presented at the 10. Stuttgarter Wissensmanagement Tage, Stuttgart, Germany.

Utz, S. (2014, October). Informational benefits of social media use. Paper presented at the Social Media Workshop: Scientific Research from Brain to Behavior, Berlin, Germany.

Utz, S. (2014, September). Auch unterhaltsame Statusmeldungen stärken die Freundschaft: Zur Funktion von Selbstoffenbarung auf sozialen Netzwerken. [Entertaining status updates also strengthen friendships: the function of self-disclosure on social network sites]. Poster presented at the 49. Kongress der deutschen Gesellschaft für Psychologie, Bochum, Deutschland.

Balau, N. & Utz, S. (2014, July). Strategic information sharing: the role of power construal and buttons. Paper presented at the 14th EASP General Meeting, Amsterdam, The Netherlands.

Utz, S. (2014, July). How self-disclosure on social networking sites fosters relationships – the role of intimacy and entertainment. Paper presented at the 14th EASP General Meeting, Amsterdam, The Netherlands.

Utz, S. (2014, May). Self-disclosure on social networking sites: Intimate, but also entertaining self-disclosure increases the feeling of connection. Paper presented at the 64th Annual ICA Conference, Seattle, Washington.

Balau, N. & Utz, S. (2014, February). Online information sharing: the influence of construing social power as opportunity versus responsibility and the presence of ‘like’ and ‘trust’ buttons. Paper presented at the Etmaal van de Communicatiewetenschap, Wageningen, The Netherlands.

Utz, S. & Van Tuyl, M. (2013, September). What makes a Facebook fanpage successful? Disentangling the effects of brand-to-user and user-to-system interactivity. Poster presented at the 8th conference of the Fachgruppe Medienpsychologie [Division of Media Psychology], Würzburg, Germany.

Balau, N. & Utz, S. (2013, June). Information sharing as strategic behavior: The role of social motivation, time pressure, and information display. Paper presented at the 63rd Annual ICA Conference, London, UK.

Utz, S. & Huizing, K.J. (2013, June). Facebook feature use by Dutch students and their teachers: Effects of motivation and generation. Paper presented at the 63rd Annual ICA Conference, London, UK.

Lasthuizen, M., Utz, S., & Gaastra, S. (2013, February). Increasing civic engagement using 140 characters? An online experiment on the effects of different communication strategies and the use of hashtags. Paper presented at the Etmaal van de Communicatiewetenschap, Rotterdam, The Netherlands.

Utz, S. & Van Tuyl, M. (2013, February). Disentangling the role of brand-to-user vs. user-to-system interactivity on Facebook Fanpages. Paper presented at the Etmaal van de Communicatiewetenschap, Rotterdam, The Netherlands.

Utz, S. (2013, January). Sociale media. Paper presented at the Themabijeenkomst V&VN Kinderverpleegkunde, Utrecht, The Netherlands.

Utz, S. (2012, November). Online reputatiemanagement. Workshop presented at Het Communicatiecongres, Amersfoort, The Netherlands.

Utz, S. (2012, November). Context collapse on social media: Implications for reputation management. Invited talk at the Rotary Club Amsterdam, The Netherlands.

Lasthuizen, M., Gaastra, S., Utz, S. & Van Dongelen, R.. (2012, October). Increasing civic engagement in 140 characters? An online experiment on the effects of different communication strategies and the use of hashtags. Paper presented at the 4th European Communication Conference (ECREA), Istanbul, Turkey.

Utz, S. & Schmidt, J. (2012, October). Audience management in social media: Affordances, cultural differences, and implications for privacy. Poster presented at the 4th European Communication Conference (ECREA), Istanbul, Turkey.

Schultz, F., Utz, S., & Glocka, S. (2012, May). Towards a networked crisis communication theory: Analyzing the effects of (social) media, media credibility, crisis type, and emotions. Paper presented at the 62nd Annual ICA conference, Phoenix, Arizona.

Utz, S., Jonas, K.J., & Tonkens, El. (2012, May). The effects of passion for MMORPGs on interpersonal relationships. Paper presented at the 62nd Annual ICA conference, Phoenix, Arizona.

Utz, S., Vermeulen, I., & Limas de Brito, D. (2012, May). The reviewer reviewed: Impact of reviewer credibility indicators on online review persuasiveness. Paper presented at the 62nd Annual ICA conference, Phoenix, Arizona.

Utz, S. (2012, May). Selbstoffenbarung auf sozialen Netzwerken: Im Spannungsfeld zwischen Wahrung der Privatsphäre und Selbstdarstellung [Self disclosure on social network sites: finding a balance between privacy protection and self presentation]. Paper presented at the Digital Natives’ Traces Workshop, Siegen, Germany.

Utz, S. & Van Engelen, L. (2012, March). How to create a successful Facebook Brand Fan Page: The effects of common bond vs. common identity design on involvement with the community and the brand. Paper presented at the 14th General Online Conference, Mannheim, Germany

Utz, S. & Schultz, F. (2012, February). Authentizität im Onlinereputationsmanagement: Zur Rolle von Dialogbereitschaft und aufrichtigem Interesse an der Kundenbeziehung [Authenticity in onlinereputationmanagement: On the role of openness for dialogue and communicated relational commitment]. Paper presented at the joint conference of the DGPuK division computermediated communication and the network media ethics in Munich, Germany.

Schultz, F., Utz, S., & Glocka, S. (2012, February). Crisis communication and social media. On the effects of medium, media credibility, crisis type and emotions. Paper presented at the Etmaal van de Communicatiewetenschap, Leuven, Belgium.

Utz, S., Schultz, F., & Cabena, K. (2012, February). The privacy paradox: Analyzing online privacy management by means of identity management. Poster presented at the Etmaal van de Communicatiewetenschap, Leuven, Belgium.

Kerkhof, P., Beugels, D., Utz, S., & Beukeboom, C. (2011, May). Crisis PR in social media: An experimental study of the effects of organizational crisis responses on Facebook. Paper presented at the 61st Annual ICA conference, Boston, Massachusetts. TOP PAPER IN PUBLIC RELATIONS

Kleinnijenhuis, J., Utz, S., Schultz, F., & Oegema, D. (2011, May). The mediating role of U.S. news in the BP oil Spill: How the news depends on BP and how it affects public awareness, UK news, and the BP share price. Paper presented at the 61st Annual ICA conference, Boston, Massachusetts.

Schultz, F., Kleinnijenhuis, J., Oegema, D., Utz, S., & Van Atteveldt, W. (2011, May). BP’s communicative kill of the media Spill: Frame dynamics in second-order-agenda-building. Paper presented at the 61st Annual ICA conference, Boston, Massachusetts.

Utz, S., Fremponmaa, Y., Kerkhof, P., & Beukeboom, C. (2011, March). The role of authenticity in online reputation management. Paper presented at the 13th General Online Research Conference, Düsseldorf, Germany.

Dielissen, D., Beukeboom, C., Utz, S., & Kerkhof, P. (2011, January). Let’s make recall communication better: Het effect van product recall communicatie op consumentenevaluatie en de modererende rol van merkbekendheid [Let’s make reacall communication better: The effect of product recall communication on consumer evaluations and the moderating role of brand familiarity]. Paper presented at the Etmaal van de Communicatiewetenschap, Enschede, The Netherlands.

Kerkhof, P., Beugels, D., Utz, S., & Beukeboom, C. (2011, January). Crisis PR on Facebook: How type of response and tone of voice influence corporate credibility. Poster presented at the Etmaal van de Communicatiewetenschap, Enschede, The Netherlands.

Oegema, D., Schultz, F., Kleinnijenhuis, J. & Utz, S. (2011, January). Public relations, news and shares – endogenous and exogenous dynamics in first- and second-order agenda building in the BP oil spill crisis. Paper presented at the Etmaal van de Communicatiewetenschap, Enschede, The Netherlands.

Schultz, F., Kleinnijenhuis, J., Oegema, D., Utz, S. & Van Atteveldt, W. (2011, January). BP’s communicative kill of the media spill: Frame-dynamics in second-order agenda building. Poster presented at the Etmaal van de Communicatiewetenschap, Enschede, The Netherlands.

Utz, S., Fremponmaa, Y., Beukeboom, C. & Kerkhof, P. (2011, January). Does a picture say more than thousand words? The influence of picture and reaction style on the success of Webcare. Poster presented at the Etmaal van de Communicatiewetenschap, Enschede, The Netherlands.

Schultz, F. & Utz, S. (2010, July). The medium is the message? Perceptions of crisis communication strategies on twitter, blogs and traditional media. Paper presented at the conference of the International Association for Media and communication (IAMCR), Braga, Portugal.

Kerkhof, P., Utz, S., & Beukeboom, C.J. (2010, June). The ironic effects of organizational responses to negative online consumer reviews. Paper presented at the 9th ICORIA, Madrid, Spain.

Beukeboom, C.J., Vermeulen, I., Boot, L., Utz, S. & Das, E.A. (2010, June). Music and wine online: Background music increases congruent online wine sales. Paper presented at the 60th Annual ICA Conference, Singapore.

Utz, S. & Beukeboom, C.J. (2010, June). The effects of social network sites on romantic relationships. Paper presented at the 60th Annual ICA Conference, Singapore.

Steinel, W., Koning, L. & Utz, S. (2010, June). The good, the bad and the ugly thing when sharing information: Revealing, concealing and lying depend on social motivation, distribution and importance of information. Paper presented at the 23rd Annual Conference of the International Association for conflict Management, Boston, Massachusetts. BEST EMPIRICAL CONFERENCE PAPER AWARD

Utz, S., Kerkhof, P., & Beukeboom, C. (2010, May). Online customer care: How organizations should respond on negative consumer reviews. Paper presented at the 12th General Online Research Conference, Pforzheim, Germany.

Kerkhof, P., Beukeboom, C., Utz, S., & De Waard, J. (2010, February). Het vermenselijken van een bedrijf: effecten van persoonlijke vs. onpersoonlijke bedrijfsreacties op negatieve online consumenten reviews [Humanizing an organization: effects of personal and impersonal reactions on negative consumer reviews]. Paper presented at the 9th Etmaal van de Communicatiewetenschap, Ghent, Belgium.

Utz, S. (2009, September). Show me your friends and I will tell you who you are: the influence of self-generated, friends-generated and system-generated information on impression formation on social network sites. Paper presented at the 6th conference of the Fachgruppe Medienpsychologie [Division of Media Psychology], Duisburg, Germany.

Utz, S. & Steinel, W. (2009, September). Strategische Prozesse beim Informationsaustausch [Strategic processes in information sharing]. Paper presented at the 12th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology], Luxemburg, Luxemburg.

Kleinnijenhuis, J., Van Den Hooff, B.J., Utz, S., Vermeulen, I., & Huysman, M. (2009, May). Social influence in organizational discourse networks.Paper presented at the59th Annual ICA Conference, Chicago, Illinois.

Utz, S. (2009, April). Resolving the privacy paradox? – How privacy concerns, strategic self-presentatioin, and norms influence the choice of privacy settings?. Paper presented at the 11th General Online Research conference, Vienna, Austria.

Matzat, U., Utz, S., & Snijders, C. (2009, April). Online reputation systems: The effects of feedback comments and reactions on building and rebuilding trust in online auctions. Paper presented at the 11th General Online Research conference, Vienna, Austria.

Utz, S. (2009, February). The privacy paradox revisited: what determine privacy settings on social network sites?. Paper presented at the 8th Etmaal van de Communicatiewetenschap Nijmegen, the Netherlands.

Utz, S. (2008, July). The influence of privacy concerns and strategic self presentation motives on self presentation on social networking sites. Paper presented at the XXIX International Congress of Psychology, Berlin, Germany.

Utz, S. & Steinel, W. (2008, July). Strategic information sharing: The effects of information sharedness, information relevance and social motivation. Paper presented at the XXIX International Congress of Psychology, Berlin, Germany.

Utz, S. (2008, March). Social network sites and political campaigns: Does having 50.000 friends on Hyves pay off? Paper presented at the 10th General Online Research conference, Hamburg, Germany.

Utz, S. (2008, February). Campaigning 2.0: The effects of Hyves-profiles in the Dutch elections 2006. Paper presented at the 7th Etmaal van de communicatiewetenschap, Amsterdam, The Netherlands

Utz, S. & Van Leeuwen, E.A.C. (2007, September). Kooperation im Informationsaustausch-Dilemma: Die Rolle von Status und Selbstwert [Cooperation in the information sharing dilemma: the role of status and self-esteem]. Paper presented at the 11th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology], Freiburg, Germany.

Utz, S. (2007, September). 50.000 Hyves-Freunde: Lohnt sich der Einsatz von social networking sites im Wahlkampf? Paper presented at the 5th conference of the Fachgruppe Medienpsychologie [Division of Media Psychology], Dresden, Germany.

Utz, S. & Van Leeuwen, E.A.C. (2007, July). Knowledge is power: How self-esteem influences information sharing. Paper presented at the 12th International Conference on Social Dilemmas, Seattle, USA.

Utz, S. & Abdala, I. (2007, March). Consumers rule! The effects of electronic word of mouth (eWom) on trust in online shops. Paper presented at the 9th General Online Research conference, Leipzig, Germany.

Utz, S. & Abdala, I. (2007, February). Consumentenreviews rule! De effecten van reputatie en consumentenreviews op vertrouwen in online winkels. [Consumer reviews rule! The effects of reputation and consumer reviews on trust in online shops]. Poster presented on the 6th Etmaal van de communicatiewetenschap, Antwerpen, Belgium.

Abdala, I. & Utz, S. (2006, December). Vertrouwen in online winkels. De rol van reputatie, consumenten reviews, en dispositioneel vertrouwen. [Trust in online shops: The role of reputation, consumer reviews and dispositional trust]. Paper presented at the ASPO conference, Leiden, The Netherlands.

Utz, S. (2006, September). It’s not all about reputation: why do people write reviews for consumer communities?. Paper presented at the 7th conference of the Association of Internet Researchers (AoIR), Brisbane, Australia.

Utz, S. & Bijleveld, L. (2006, March). Community rules?! – Building brand loyalty with virtual communities. Paper presented at the 8th conference of the General Online Research Group (GOR), Bielefeld, Germany.

Utz, S. (2005, September). Die Rolle von Kommunikation beim Wiederherstellen von Vertrauen – Eine Studie im Kontext von eBay. [The role of communication in rebuilding trust – a study in the context of eBay]. Paper presented at the 10th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology] in Jena, Germany.

Utz, S. & Van Leeuwen, E.A.C. (2005, July). The paparazzi game – studying cooperation in an information sharing game. Paper presented at the 11th International Conference on Social Dilemmas, Cracow, Poland.

Utz, S. (2005, July). Online auctions as example for noisy social dilemmas: Forgiveness and the role of communication. Poster presented at the 14th General Meeting of the EAESP, Wuerzburg, Germany.

Utz, S. (2005, May). Same priming, directionally different effects – how social value orientations moderate the effects of priming on cooperative behavior. Paper presented at the Colloquium of the Department of Social Psychology, Tilburg University, Tilburg, The Netherlands.

Utz, S. (2005, May). Rebuilding trust after negative feedback: the role of communication. Paper presented at the KNAW Academy Colloquium Trust and Cooperation in Online Interaction, Amsterdam, The Netherlands.

Utz, S. (2005, March). Email use in long-distance friendships. Paper presented at the 7th conference of the General Online Research Group (GOR), Zurich, Switzerland.

Utz, S. (2005, February). Sociale dilemmas in cyberspace: eBay [Social dilemma’s in cyberspace: eBay]. Paper presented at the colloquium of the department Communication science, Vrije Universiteit, Amsterdam, The Netherlands.

Utz, S. (2004, November). Mediakeuze in vriendschappelijke langeafstandsrelaties: Invloedfactoren op het gebruik van E-mail. [Mediachoice in long-distance friendships: Factors which influence the use of E-mail.] Paper presented at the 4th Etmaal van de communicatiewetenschap, Enschede, The Netherlands.

Utz, S. (2004, March). Trust at eBay – influenced by the reputation of the seller or the description of the product? Paper presented at the 6th conference of the German Online Research Group (GOR), Duisburg, Germany.

Utz, S. (2004, January). Why I primes don’t make everybody more concerned with own outcome: Self-focus and cooperative behavior. Paper presented at the 5th Annual Meeting of SPSP in Austin, USA.

Utz, S. (2003, September). Only individualists get the message: Bedingungen, unter denen Kompetenz-Primes auch bei Proselfs zu erhöhter Kooperation führen. [Only individualists get the message: Conditions under which competence-primes enhance cooperation of proselfs]. Paper presented at the 9th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology] in Heidelberg, Germany.

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2003, September). Same priming, different effects: The influence of competence primes and social value orientation on cooperation in a social dilemma. Paper presented at the 5th annual meeting of the Social Cognition Network in Padua, Italy.

Utz, S. (2003, August). I primes and cooperation – activation of independent self-construals or activation of self and central values? Paper presented at the 10th International Conference on Social Dilemmas in Marstrand, Sweden.

Utz, S. (2002, October). Strategische Emailnutzung. [Strategic email-use]. Paper presented at the 5th conference of the German Online Research Group (GOR) in Hohenheim, Germany.

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2002, September). Selbstfokus oder independentes Selbst? Die Auswirkungen von Ich-Primes auf kooperatives Verhalten. [Selffocus or independent self? The effects of I-primes on cooperative behavior]. Paper presented at the 43rd conference of the DGPS [German Society for Psychology] in Berlin, Germany.

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2002, June). Is cooperation smart or dumb? Effects of competence priming on cooperation in a social dilemma. Paper presented at the 13th General Meeting of the EAESP in San Sebastian, Spain.

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2002, January/February). Directionally different effects of priming – the association between competence and cooperation. Poster presented at the SPSP conference in Savannah, USA.

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2001, December). Is coöperatie stom of slim? Sociale waarde oriëntatie als moderator van priming effecten. [Is cooperation smart or dumb? Social value orientation as moderator of priming effects.] Paper presented at the ASPO conference in Tilburg, The Netherlands..

Utz, S., Ouwerkerk, J.W. & Van Lange, P.A.M. (2001, September). Selbes Priming, entgegengesetzte Wirkung? Bedingungen für differentielle Primingeffekte auf interpersonales Verhalten. [Same primng, opposite effect? Conditions for differential priming effects on interpersonal behavior] Poster presented at the 8th conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology] in Würzburg, Germany.

Utz, S. & Van Lange, P.A.M. (2001, June/July). Activation of morality and competence by priming: Effects on cooperative behavior. Paper presented at der 9th Social Dilemma Conference in Chicago, USA.

Utz, S. (2001, June). Virtuele gemeenschappen. [Virtual communities] Paper presented at the symposium “Sociale processes” [Social processes] at the ministerievan volkshuisvesting, ruimtelijke ordening en milieubeheer [Netherlands Ministery of Housing, Spatian Planning and the Enviroment] in The Hague, the Netherlands.

Utz, S. (2001, May). Verbalisierung sozioemotionaler Inhalte und der Aufbau von Freundschaften in virtuellen Gemeinschaften[Verbalization of socio-emotional content and the building of friendships in virtual communities]. Paper presented at the 4th conference of the German Online Research Group (GOR) in Göttingen, Germany.

Utz, S. (2001, March). ‘E-communities’: Soziale Identifikation mit virtuellen Gemeinschaften [“E-communities”: Social identification with virtual communities]. Paper presented at the conference “Leben in der e-Society. Computerintelligenz für den Alltag” (Life in the e-Society: Computer intelligence for everyday life” in Munich, Germany.

Utz, S. (2000, November/December). De effecten van priming competentie op gedrag in een sociaal dilemma [The effects of competence priming on behavior in a social dilemma]. Paper presented at the ASPO conference in Eindhoven, The Netherlands.

Utz, S. (2000, October). Regionale Identifikation mit Sachsen – Reaktionen auf die geplante Neuordnung der Bundesländer [Regional identification with Saxonia – Reactions on the planned reorganization of the Federal States] . Paper presented at the 7th FIMO-colloquium n Florence, Italy.

Utz, S. (2000, September). Hyperpersonale Kommunikation in virtuellen Gemeinschaften [Hyperpersonal communication in virtual communities] . Paper presented at the 42nd conference of the DGPS [German Society for Psychology] in Jena, Germany.

Utz, S. & Sassenberg, K. (2000, April). Jedem das Gleiche oder jedem das Seine? – Gerechtigkeit in common bond- und common identity-Gruppen [Justice in common bond- and common identity-groups]. Poster presented at the 42nd conference of experimental psychologists (TeaP) in Braunschweig, Germany.

Jonas, K.J., Sassenberg, K., Utz, S., Boos, M. & Walther, J. B. (2000, February). Medienkompetenz und Bindung an Seminare als zentrale Erfolgsfaktoren für virtuelles Lernen [Media competence and attachment to a course as central succes factors for virtual learning]. Paper presented at the 1st conference of the Fachgruppe Medienpsychologie [Division of Media Psychology] in Cologne, Germany.

Utz, S. (2000, February). Einstellungen zu computervermittelter Kommunikation als Prädiktor für Identifikation mit virtuellen Gemeinschaften [Attitudes towards computer-mediated communication as predictor of identification with virtual communities]. Paper presented at the 1st conference of the Fachgruppe Medienpsychologie [Division of Media Psychology] in Cologne, Germany.

Utz, S. & Sassenberg, K. (1999, October). Bindung an ein virtuelles Seminar – Die Rolle von Erfahrungen, Motiven und Erwartungserfüllung [Attachment to a virtual seminar – the role of experience, motives and fulfillment of expectations]. Poster presented at the 3rd conference of the German Online Research Group (GOR) in Nuremberg, Germany.

Martini, M., Utz, S. & Wakenhut, R. (1999, September). Sardisches Regionalbewußtsein [Regional identification with Sardinia]. Paper presented at the 6th.FIMO colloquium in Greifswald, Germany.

Utz, S. (1999, July). Effects of similarity of prototypes and group identification on intergroup discrimination. Poster presented at the General Meeting of the EAESP, in Oxford, UK.

Utz, S., Bovina, I., Green, E. & Waldzus, S. (1999, June). Effects of priming on social value orientations. Paper presented at the conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology] in Kassel, Germany.U

Loemke, R. & Utz, S. (1999, June). Kontextabhängigkeit nationaler Identifikation – ein Experiment in Wales [Contextdependency of national identification – an experiment in Wales]. Poster presented at the conference of the Fachgruppe Sozialpsychologie [Division of Social Psychology] in Kassel, Germany.

Utz, S. (1998, November). Globale Kommunikation – regionale Identifikation? [Global communication – regional identification?] Paper presented at der 2nd conference of the German Online Research Group (GOR) in Mannheim, Germany.

Utz, S. (1998, October). Sozialpsychologische Struktur der Community – Strategien zur Förderung des Gruppengefühls [Social psychological structure of community – strategies to enhance identification with the group]. Paper presented at the seminar “Online Community” of the media academy Cologne in Cologne, Germany.

Utz, S. (1998, October). Virtuelle Gemeinschaft und traditionelle Bindungen [Virtual community and traditional bonds]. Paper presented at the 5th FIMO colloquium in Florence, Italy.

Utz, S. (1998, September/October). Virtuelle Gemeinschaften als Grundlage für soziale Identität – Ergebnisse einer Feldstudie [Virtual communities as basis of social identification – results of a field study]. Poster at the 41th conference of the DGPs in Dresden, Germany.

Utz, S. (1998, April). Identifikation mit der virtuellen Arbeitsgruppe/Organisation [Identification with virtual teams/organizations]. Paper presented at the symposium on virtual organizations in Munich.

Utz, S. (1998, April). Soziale Identität in virtuellen Gemeinschaften [Social identity in virtual communities]. Paper presented at the 40th conference of experimental psychologists (TeaP) in Marburg, Germany.

Utz, S. (1997, November). Untersuchungsformen in MUDs [Research forms in MUDs]. Paper presented at the 1st conference of the German Online Research Group (GOR) in Cologne, Germany.

Utz, S. (1997, September/October). Computervermittelte Kommunikation und soziale Identität [Computer-mediated communication and social identity]. Paper presented at the 4the FIMO colloquium in Banz, Germany.

Utz, S. (1997, March). Kommunikationsstrukturen und Persönlichkeitsaspekte bei MUD-Nutzern [Communication structures and personality aspects of MUD-users]. Paper presented at the 39the conference of experimental psychologists in Berlin, Germany.